As you access and use our Service, we gather certain personal data through the following means:

Data Directly Provided by You

Basic Account Information. When you register for an Account or use our Service, we collect information necessary to create, manage, and personalize your user experience. This may include your name, email address, username, age or date of birth (to verify eligibility), gender (optional), country of residence, password or login credentials, and any information you choose to include in your profile such as a display name, avatar, or preferences. You may also choose to provide optional details, such as your preferred genres, favourite shows, or content interests, to help us recommend titles and personalize your experience across the Service.

Purchase and Subscription Information. To process your paid subscriptions, Coin Purchases, or other in-app transactions, we collect relevant purchase data including your selected plan or package, payment method, billing details, and transaction history. We do not collect or store full credit or debit card numbers. All payment processing is handled securely by authorized third-party payment processors (e.g., Apple App Store, Google Play, PayPal, or other designated partners), who process your payment information in accordance with their own privacy policies. We may receive limited transaction metadata, such as confirmation of payment, subscription status, or refund outcome, to activate or maintain your access to premium content.

Virtual Currency and Transactional Purchases. When you purchase or earn Coins or other forms of virtual currency through the Service, we collect records of those transactions, including the number of Coins purchased or redeemed, associated content unlocks, and your balance history. This data allows us to manage your virtual wallet, ensure fair use, and comply with applicable consumer and accounting laws.

User Content and Community Interactions. If you choose to post comments, submit reviews, participate in discussions, upload images, or share other materials on the Service, we process the information you provide along with any associated metadata (such as date and time of submission). This also includes any information you voluntarily share in public forums, chat features, or within content feedback channels. Please remember that content shared publicly may be visible to other users and could be copied or shared by others.

Social Media Login and Account Linking. If you register or sign in using third-party platforms, such as Apple, Google, or Facebook, we may receive information necessary to verify your identity and create your Account. This may include your name, email address, user ID, locale, profile picture, or friends list (if authorized). You can control what information is shared with us through your settings on the respective social media platform. Your interactions with such platforms are governed by their own privacy policies.

Surveys, Promotions, and Events. We may collect information you provide voluntarily when participating in user surveys, beta testing, contests, giveaways, or limited-time promotions. Depending on the activity, this could include your contact details, demographic data (such as age or region), and responses to questions or feedback forms. Participation is optional, and data collected through these activities will be processed only for the stated purpose, such as evaluating user feedback, awarding prizes, or improving the Service.

Communication and Support. When you contact us for customer support or other inquiries, we collect the information you provide, including your name, email address, and any content of your messages, to assist you and maintain a record of our correspondence. This also applies to communication via email, web forms, or in-app support channels. We may retain these communications for quality assurance, training, and dispute resolution purposes.

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Data Automatically Collected by Us: 

We automatically collect certain information about your device, activity, and interactions while you interact with our Service. This data helps us ensure technical stability, optimize performance, personalize your experience, prevent fraud, and improve our products and services.

Log and Technical Information. When you access or use the Service, certain technical information is automatically logged by our systems or by integrated third-party tools. This includes your IP address, browser type and version, language settings, time zone, operating system, App version, the date, and time of your visits, and the pages or features you access. We also collect data about your interactions within the Service, such as navigation paths, clicks, viewing duration, playback actions (e.g., play, pause, resume), and error logs.

Device Information. We collect information about the device you use to access the Service, including the device model, manufacturer, hardware type, screen resolution, unique device identifiers, operating system name and version, network type, Internet service provider or mobile carrier, and limited location information (such as country or city derived from your IP address). This information enables us to maintain compatibility, detect technical issues, and deliver optimized content streams based on your device’s capabilities.

Advertising and Analytics Identifiers. When you access our App, we may collect device-specific advertising identifiers, such as your Apple Identifier for Advertisers (“IDFA”), Identifier for Vendors (“IDFV”), or Google Advertising ID (“AAID”), depending on your device’s operating system. These identifiers are used for analytics, performance measurement, and, where applicable, the delivery of non-intrusive, interest-based advertising. You can reset or limit tracking through your device settings. We also assign a unique internal user ID to your account or device to measure engagement and maintain service integrity.

Usage and Interaction Data. We record how you interact with the Service to understand usage trends and improve user experience. This may include which episodes or shows you view, how long you watch, your in-app navigation patterns, search queries, virtual currency transactions (e.g., Coin Purchases and Content unlocks), and engagement with notifications or promotional content. This information helps us refine recommendations, monitor technical performance, and detect abnormal behaviour such as unauthorized sharing or automated access attempts.

Referrer and Acquisition Data. We collect data about how you arrived at our Service, such as referral URLs, campaign identifiers, or advertising sources. For example, we may record the app store page, advertisement, or referring link you clicked before downloading or visiting the Service. This data helps us analyse the effectiveness of our marketing campaigns and optimize how users discover our content.

Cookies and Similar Technologies. We and our partners use cookies, pixels, SDKs, and other similar tracking technologies to collect and store information automatically when you interact with the Service. Cookies are small data files placed on your device to remember your preferences, maintain login sessions, and understand how you use the Service. These technologies help us improve site functionality, measure traffic, and deliver relevant promotions. You can manage your cookie preferences through your browser or device settings. However, disabling certain cookies may affect the functionality of the Service. For detailed information, please refer to our Cookies Policy.

Location Data. We may collect approximate geolocation information (for example, country, region, or city) based on your IP address or device settings. This helps us comply with regional licensing restrictions, customize available content, and ensure compliance with applicable legal requirements. We do not collect precise or continuous location data unless you explicitly consent.

Information from Other Sources. We may combine the information automatically collected through your use of the Service with data lawfully obtained from third parties, such as app stores, analytics vendors, or advertising partners, to improve accuracy, enhance personalization, or ensure compliance with legal and payment verification requirements. Such processing is subject to applicable data protection laws and your consent preferences.

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Please note that this Privacy Policy does not apply to information collected by:

Third-Party Service. Any third party, including through any application or content (including advertising) that may link to or be accessible from or through our Service.

Personnel and Job Applicants: This Privacy Notice does not apply to the collection of personal data from employees, job applicants, contractors, business owners, directors, officers, or other staff members except for California Residents.

Non-Personal Data: Information that cannot reasonably identify, relate to, describe, or be linked (directly or indirectly) to a specific individual is not considered personal data. This Privacy Notice does not govern the processing of such non-personal information.